Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how VeyroLabs ("VeyroLabs," "we," "us," or "our"), collects, uses, stores, shares, and protects your personal information when you use our website at veyrolabs.com, our dashboard at dashboard.veyrolabs.com, and any related services (collectively, the "Service"). By accessing or using the Service, you consent to the data practices described in this Policy. If you do not agree, please do not use the Service. We are committed to protecting your privacy and handling your data transparently and responsibly.

Information We Collect

How We Use Your Information

We use the information we collect for the following purposes: (a) to provide, operate, maintain, and improve the Service; (b) to process transactions, manage subscriptions, allocate tokens, and send billing-related communications; (c) to create and manage your account, authenticate your identity, and provide customer support; (d) to send transactional emails such as account confirmations, password resets, subscription receipts, and service updates; (e) to monitor and analyze usage trends, performance metrics, and user behavior to improve user experience and platform stability; (f) to detect, prevent, and address fraud, abuse, security incidents, and technical issues; (g) to enforce our Terms and Conditions and other applicable policies; (h) to comply with legal obligations, respond to lawful requests, and protect the rights, property, or safety of VeyroLabs, our users, or the public; and (i) to send optional marketing communications (only with your consent, and you may opt out at any time).

Cookies and Tracking Technologies

We use cookies and similar technologies (such as local storage and session tokens) to: maintain your authenticated session, remember your preferences and settings, analyze aggregate usage patterns through analytics services such as Vercel Analytics, and improve the performance and reliability of the Service. We do not use cookies for targeted advertising. Most browsers allow you to manage cookie preferences, but disabling cookies may affect the functionality of the Service. By using the Service, you consent to the use of cookies as described herein.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances: (a) Service Providers — with trusted third-party vendors who perform services on our behalf, such as payment processing, hosting, analytics, and email delivery, subject to confidentiality obligations; (b) Legal Compliance — when required to comply with applicable law, regulation, legal process, or enforceable governmental request; (c) Protection of Rights — to enforce our Terms, detect fraud, or protect the rights, property, or safety of VeyroLabs, our users, or others; (d) Business Transfers — in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, in which case your data may be transferred to the successor entity; and (e) With Your Consent — in any other case where you have given us explicit consent to share your information.

Data Storage and Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, destruction, or loss. These measures include encryption of data in transit (TLS/SSL), secure hashed password storage, access controls and authentication for internal systems, and regular security reviews. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials and notifying us immediately of any unauthorized access.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. After account deletion, we may retain certain information for a limited period as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes such as fraud prevention. Aggregated and anonymized data that cannot reasonably be used to identify you may be retained indefinitely for analytics and improvement purposes. You may request deletion of your personal data at any time by contacting us, subject to our legal obligations.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data: (a) Access — the right to request a copy of the personal data we hold about you; (b) Correction — the right to request correction of inaccurate or incomplete data; (c) Deletion — the right to request deletion of your personal data, subject to legal exceptions; (d) Portability — the right to receive your data in a structured, commonly used, machine-readable format; (e) Restriction — the right to request that we restrict processing of your data in certain circumstances; (f) Objection — the right to object to processing of your data for certain purposes, including direct marketing; and (g) Withdrawal of Consent — where processing is based on consent, the right to withdraw that consent at any time. To exercise any of these rights, please contact us at hello@veyrolabs.com. We will respond to your request within 30 days or as required by applicable law. We may need to verify your identity before processing your request.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those of your jurisdiction. By using the Service, you consent to the transfer of your information to these countries. Where required by applicable law, we ensure that appropriate safeguards are in place to protect your personal data during international transfers.

Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe that a child under 13 has provided us with personal information, please contact us at hello@veyrolabs.com.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including: the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to opt out of the sale of personal information (we do not sell your personal information); and the right to non-discrimination for exercising your privacy rights. To exercise your CCPA rights, contact us at hello@veyrolabs.com or submit a verifiable consumer request.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR). Our legal bases for processing your data include: performance of a contract (to provide the Service), legitimate interests (to improve and secure the Service), consent (for optional marketing), and legal obligation (to comply with applicable law). You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications that are not operated or controlled by VeyroLabs. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through or in connection with our Service. VeyroLabs is not responsible for the privacy practices or content of third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or through a notice on the Service. We encourage you to review this Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated Policy.